Testimonials

"I consider these guys the best find I've had in years! It's a wonderful feeling to know you're going to be treated fairly. My bill for repairs came to about $300 and I know other shops would have charged at least $500. AND, they make house calls! You can feel confident when visiting
them....they're as honest as the day is long!"

"I am a REALTOR who relies totally on my laptop for my living. A few weeks ago, after the hard drive totally crashed, there seemed to be no hope to retrieve my files until I came to ebits. I had visited a couple of other hardware retrieval paces and they were not encouraging and even worse, the
prices qupted to try and retrieve my data were very high. My office manager told me that ebits had "saved" another agent's data in my office who had a similar situation. so I decided to give them a try. Jesper was knowledgeable, helpful and best of all, was able to retrieve my information! He took time to explain how to use the backup hardrive I purchased as well in a way that I, not being a "techie", could understand. I would not hesitate to recommend him and ebits to anyone and in fact will take the initiative to tell people how he "saved" my business any chance I get."

"After Best Buy's Geek Squad dismissed my concerns with the computer I bought at best Buy, I went to E-Bits upon a friend's recommendation. I found very friendly attentive service, comprehensive and easy to understand analysis. The staff also provided me with options and cost out of each option. I highly recommend E-Bits to friends, colleagues and clients."

"I am a local Independent Filmmaker in Seattle and was referred to eBits PC Laptop in the University District by a technical advisor I have for my current project. They were very personable and put in a lot of extra effort into helping me with a stressful situation having to do my external drive and data recovery. Thanks to their efforts and willingness to keep trying different approaches to recovering my project files and data, I am now able to finish editing my feature film and keep our premiere in London in late March. I would recommend them as a great locally run operation where you as a person are given the attention and help needed to get through the tough times that come up with technical problems."

"My desktop needed repair or replaced. I found out through eBits that I could either have new hard drives put in or buy a new desktop tower and they would install it for me at home. Since my mobility is limited, they did all the work for me including installing software that I had requested. They also provided expert advice about additional software I should have.
Hands down, they are the best and really reasonable in price. There are other services out there but I would highly recommend eBits for your computer needs. It will save you time and money by going to them first knowing you are receiving the best professional service anywhere! Their level of service and experience is by far the greatest I've experienced before. You will definitely not go wrong with them!! Thank goodness there is a service out there that is fast, friendly and knows exactly how to fix and install a computer properly. Jesper and the eBits team, thank you!"

"Jasper and his colleagues did a great job fixing our computer. They communicated with us at every stage of the process. Their pricing structure is very fair and they do a great job of explaining the problems and repairs. Thank you for the great service!"

"I would like to take the time here to recommend the services of E-bits Computer Store in the University District. Our lap-top was fixed very quickly and at a reasonable price. We are very pleased and will be glad give our highest prase of E-bits service and workmanship.Our repaired computer was ready in time for our 50th wedding celebration and we used it for a continuous slide show with a projector."

"Dear UW Bookstore Tech Center,
I want to tell you about your great referral to eBITS, a computer repair shop on University Way. Around the holidays of last year the hard drive to my computer "died". It was awful! I was so afraid I had lost all of the information on my laptop. I took my Toshiba laptop to them and they worked on it for days. Unbelievably they managed to retrieve everything. Well, almost everything. I was truly amazed and grateful. It took them awhile and they worked very hard and were very easy and friendly people to deal with. So what I'm saying is besides their computer know-how their customer service is good too! Wow! I was lucky you sent me there! Oh, I forgot to add they will personally go over things with you while you're on the computer after they have fixed it. And they will continue to answer questions about your computer system long after you've paid and left the store!
Thank you and eBITS!"

-Janet W
Seattle, WA

"I first started going to eBits when I was in college and having issues with my laptop. I am now graduated working in the Technology industry and eBits is still my go-to place! Recently my MAC laptop had an accident with a large amount of water and Jesper and his staff was able to get all my data recovered with such diligence and at an extremely great price. Insurance is now helping me to get a new computer and he is assisting in the recycling of my old computer. Ebits is a store you can trust to take care of you and work within your financial means. Thank you for such a great experience."

"Jesper, you left me and my daughter "Anna" with confidence when we dropped off her laptop for repair due to drop in a parking lot. Your expert diagnosis of problems with the mother board and working with Dell warranty to make it right was excellent. Thanks again for your good work."