Testimonials

"The service I was given was superb, but that was not all. The attention eBits gave me after the work was done was outstanding. You cared about me and my lack of computer skills and were so patient with me.You invited me back to continue teaching me what I need to know for the future. You are the kind of people I am happy doing business with."

"I'm a grad student at the UW and have had multiple computer 'emergencies', including crashes, power failures, etc. Each time I've brought my laptop to eBits, they've provided reassurance, fair pricing, and most importantly, results! They've been honest about what I need to buy (encouraged me not to pay for unnecessary items) and worked diligently to fix my various problems, even recovering lost data. Based on my experiences with them, I trust them and feel confident that they have the customers' best interest in mind. It's the only place I'll go to get my laptop fixed!"

"I've been taking my Dell M60 Laptop to E-bits for over three years. I moved to Seattle from the Midwest to receive my Master's Degree in Architecture and being so far away from home, it is natural to be cautious of computer repair and service centers. When I had to take my computer in to de-bug the hardware I was happy to find such a genuine and friendly business owner in Jesper. He and his team is reliable and make sure the customer is satisfied. Now, three years later, I've only had to use E-bits a couple of times, but Jesper remembers me and my father from years past. It's comforting to know that you can still find "small town" services in the city. I am pleased from all my transactions with E-bits and appreciate the little perks. For instance, Jesper made the point to fix my backspace key that had fallen off, for no additional charge. Now my computer operates and looks like new! Thanks E-bits!!"

"Jesper & Ebits rock! These guys saved my business during a crucial hard-drive crash. My back-up failed and they were able to retrieve my data with SPEED as my wife was having a baby at essentially the same time. They understood how frantic my situation was and made things magically come back together. Brilliant. They were honest, friendly, and charged an extremely reasonable rate for their time. The Ebits crew are like doctors in an emergency room... keeping businesses and artists alive. Don't hesitate to go to them when in need!"

"I have been a customer at the eBits on the Ave. since I moved to Seattle 2 years ago. When the movers smashed my computer, they were able to save the data. When my laptop hardd drive fried, they replaced it and again saved my precious data. They also did a power jack replacement for me. And they always find a way to save me some money. I'll always come to eBits for my computer repair needs."

"I work as a translator, and I was halfway through a large job when my laptop hard drive crashed. Luckily Ebits was open on the weekend--they were able to recover my data, saving me a whole day's work of re-translation.Ebits is super responsive, and they have very competitive rates. They are a pleasure to do business with, and I would recommend them to anyone!"

"I was attending a class at the University when my laptop crashed. By chance, I walked past the Ebits store and called them the next day. They were able to fix my computer within 24 hours and the cost was reasonable and they didn't charge me for a rush job, either! The office staff and Jesper were kind and professional.Thank you to Ebits for saving my research project and getting me back online."

"Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I've taken my laptop apart at least a dozen times and modded many of my own upgrades into it myself. When my laptop crashed and I couldn't find out why, I took it to eBits. The people there were fast, friendly and legit. Since I'm addicted to the laptop, I would call nearly every day and talk to Jasper about how it was going. Jasper ( or one of the other qualified technicians ) would tell me EXACTLY what they were doing, and EXACTLY what they were testing... BEFORE they did anything they gave me a call to check if it's alright... If you can ever get that service at Bestbuy, the moons must be in planetary alignment. I'm sticking wth eBits PC Laptop. It's affordable, PERSONAL, and quality. Values you simply can't match at a junk store like BestBuy... Don't you think it's ironic best buy always asks you just to buy a new laptop?"

"After Best Buy's Geek Squad dismissed my concerns with the computer I bought at best Buy, I went to E-Bits upon a friend's recommendation. I found very friendly attentive service, comprehensive and easy to understand analysis. The staff also provided me with options and cost out of each option. I highly recommend E-Bits to friends, colleagues and clients."

"I am a student so I need my computer for every day activities, when the sound stooped working on it I was very worried, but had been to ebits before and knew they could fix it. They repaired it quickly, and even gave me a discount for being a repeat customer. I would recommend this company to anyone. They are reliable and efficient, and don't charge by the hour."