Testimonials

"After Best Buy's Geek Squad dismissed my concerns with the computer I bought at best Buy, I went to E-Bits upon a friend's recommendation. I found very friendly attentive service, comprehensive and easy to understand analysis. The staff also provided me with options and cost out of each option. I highly recommend E-Bits to friends, colleagues and clients."

"I could not have asked for a more perfect outcome to my problem. Not only did they exactly what I was looking for and what I needed, but the cost of the service was outstanding. For all of the hours they put into recovering my files, I was astonished at how little they charged me. I could have easily spent up to $1,000 to have this done elsewhere, but eBits only charged my a fraction of the price. Thank you again for recovering my music composition files."

"Thank you so much for helping me. You guys were so fast. I appreciate all your help :)"

"The service I was given was superb, but that was not all. The attention eBits gave me after the work was done was outstanding. You cared about me and my lack of computer skills and were so patient with me.You invited me back to continue teaching me what I need to know for the future. You are the kind of people I am happy doing business with."

"I have been a customer at the eBits on the Ave. since I moved to Seattle 2 years ago. When the movers smashed my computer, they were able to save the data. When my laptop hardd drive fried, they replaced it and again saved my precious data. They also did a power jack replacement for me. And they always find a way to save me some money. I'll always come to eBits for my computer repair needs."

"Jesper and the staff at eBits have helped me more than once. When laptops have failed, they are quick with a diagnosis, accurate with repair or replacement options, available for immediate data transfer and patient with customizing. I am most grateful for their courtesy and professionalism."

"What stands out most to me about my experience with eBits was the speed at which my laptop repair was accomplished. I gave it to Jesper on a Thursday, and despite having to order a new screen, it was repaired by the next Tuesday. He also went the extra mile and found a screen that cost less than half of what a new screen from IBM would have cost and was wonderfully pleasant to do buisness with. I will definently return for all my laptop service needs."

"The University District eBits was a surprisingly positive experience. The customer service was really friendly and understanding. I have never had to have my computer repaired before this, but the financial aspect of my experience here was really great. The explanation of the services to take place was offered freely and thoroughly- no surprises of what I was getting into and no quick-contract deals. I was given options of what could be done and the pricing all seemed fair. There was no extra fee beyond the cost of parts for installing a new hard drive after deciding to make sure my old one did or did not work. The price was under $250 for complete recovery of my data and a working computer. Thank you."

"Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I've taken my laptop apart at least a dozen times and modded many of my own upgrades into it myself. When my laptop crashed and I couldn't find out why, I took it to eBits. The people there were fast, friendly and legit. Since I'm addicted to the laptop, I would call nearly every day and talk to Jasper about how it was going. Jasper ( or one of the other qualified technicians ) would tell me EXACTLY what they were doing, and EXACTLY what they were testing... BEFORE they did anything they gave me a call to check if it's alright... If you can ever get that service at Bestbuy, the moons must be in planetary alignment. I'm sticking wth eBits PC Laptop. It's affordable, PERSONAL, and quality. Values you simply can't match at a junk store like BestBuy... Don't you think it's ironic best buy always asks you just to buy a new laptop?"

"Jesper and his team provided me excellent service at a very reasonable price. What I really appreciated were his succinct explanations of what they were doing, why it was necessary, and how it was a better deal than the competition.Even for a less-than-tech saavy individual like myself, I knew that I was being charged a fair price for relevant services. Genuinely concerned about building a relationship with his customers. Excellent choice for computer repair."