Testimonials

"I found eBits online after failed attempts with the ‘Geek” and the "Dog" and I read more than 20 reviews and thought; “Why not?” Being from Michigan I had an established relationship with a repair facility. It was either send the laptop home or have it fixed locally. My instincts were right, and I have to say; “The repairs and service I received from eBits were Five-Star.” Communication was great, repairs were completed and I’m very pleased with the end result. I would highly recommend eBits to anyone before seeing the “Geek” or the “Dog” I didn’t feel pressured and I felt confident the repairs would be done correctly. Thank you…a customer for life, or until I go back home."

"Jesper and his team provided me excellent service at a very reasonable price. What I really appreciated were his succinct explanations of what they were doing, why it was necessary, and how it was a better deal than the competition.Even for a less-than-tech saavy individual like myself, I knew that I was being charged a fair price for relevant services. Genuinely concerned about building a relationship with his customers. Excellent choice for computer repair."

"I have been taking my computer to EBits for over three years and I am always extremely satisfied. The service on my computer is always top notch, as well as affordable, and the helpfulness and friendliness of the owner, Jesper, Ali, Joe, and the rest of this crew is out of this world. I bought a laptop from Jesper and it has been a good computer. Every time I take it in for repair work or services, I always walk out with a smile and my computer fixed. I would recommend EBits to anyone!"

"I signed up for Clearwire at your store on Lake city way...The process was simple and I had high-speed internet that night! Great deal and great support from your staff."

"I work as a translator, and I was halfway through a large job when my laptop hard drive crashed. Luckily Ebits was open on the weekend--they were able to recover my data, saving me a whole day's work of re-translation.Ebits is super responsive, and they have very competitive rates. They are a pleasure to do business with, and I would recommend them to anyone!"

"Smart, friendly, knowledgeable people and fast, well-priced service. What more could one ask for? My laptop was on the fritz and needed some upgrades so I decided to take it to eBits for repair. Jesper checked everything out for me and called to give me an honest rundown on the problems. I loved that they called with costs and to get my permission before making any repairs. Jesper suggested fixes, and some that would save me money and probably not make much money for them. He also offered me the use of a laptop while it was being repaired. When I got the laptop back after the repairs were made, we had one minor snag. One of the techs came to my place of employment to pick up my laptop and they delivered it to me as soon as they were done with the repair. Now that's service, people!!! And service with a smile, to boot! I'd use eBits again, in a second, and I'd highly recommend them to anyone and everyone."

"My computer broke down after spending 11 hours finishing a lab report for school that was due at 8:30 the next morning. Although I thought it unlikely, I stopped in to ebits and asked if there was anything they could do to retrieve the file. Even though they were closing in an hour, they took my PC home and spent hours repairing it so that I would have the file ready to turn in. Knowing that I was a student, they gave me an unbelievable deal that I could not have found anywhere else. Really... nowhere else would have taken my laptop home to work after to recover files from a damaged hard drive, especially at the price they gave me. I would sincerely recomend anyone to go to ebitz with their computer trouble. They have friendly, reliable service at really great prices."

"I first started going to eBits when I was in college and having issues with my laptop. I am now graduated working in the Technology industry and eBits is still my go-to place! Recently my MAC laptop had an accident with a large amount of water and Jesper and his staff was able to get all my data recovered with such diligence and at an extremely great price. Insurance is now helping me to get a new computer and he is assisting in the recycling of my old computer. Ebits is a store you can trust to take care of you and work within your financial means. Thank you for such a great experience."

"I was attending a class at the University when my laptop crashed. By chance, I walked past the Ebits store and called them the next day. They were able to fix my computer within 24 hours and the cost was reasonable and they didn't charge me for a rush job, either! The office staff and Jesper were kind and professional.Thank you to Ebits for saving my research project and getting me back online."

"I took my computer in because the hard drive was failing. I have years of data on the computer and they managed to glean almost all of it, at a fraction of the cost of everyone else's data mining. They installed a new hard drive, reloaded windows, office, and a host of other useful programs and did it for an extremely cheap price! When I got the computer back, I noticed there was a dent in the keyboard. I took it back thinking something had happened during the repairs. Jasper was incredibly patient, took responsibility without knowing what had happened, and was prepared to install a new keyboard. My roommate then owned up to having dented the keyboard before I took it into them (it was hard to notice prior). Jasper once again was incredibly patient and generous and sold me a used keyboard at a fraction of the priced of a new one, and did the installation for free. It's absolutely clear these guys want repeat customers and do not take advantage of you to make a quick buck. I will be using them for all of my computer repairs from here on out. Thanks again Jasper!"