Testimonials

"As a Mac user, you can imagine my dismay that the PC laptop I just purchased through Craigslist needed to be worked on...in a big way! Jesper and his crew were very sympathetic, and a couple days later I walked out with a fully-functioning laptop. They even threw in MS Office because the seller had given me very dubious copies. I've sent friends to them now, and will be tuning up my G5 with eBits before I sell it. Thanks, guys!!!!"

"Thank you very much for the data recovery service you did for my damaged external hard drive. I was afraid all of the files were lost, but you were able recover many of them and were very upfront and honest in your diagnosis. I know from personal research that data recovery was going to be a very expensive process, but you were very reasonable in your price quote to me. Also, you went way above and beyond what I expected from you to try to recover my data. Again, thank you so much for your help. I will not hesitate to recommend you to anyone who is in need of hardware repair or configuation."

"I first started going to eBits when I was in college and having issues with my laptop. I am now graduated working in the Technology industry and eBits is still my go-to place! Recently my MAC laptop had an accident with a large amount of water and Jesper and his staff was able to get all my data recovered with such diligence and at an extremely great price. Insurance is now helping me to get a new computer and he is assisting in the recycling of my old computer. Ebits is a store you can trust to take care of you and work within your financial means. Thank you for such a great experience."

"I am a REALTOR who relies totally on my laptop for my living. A few weeks ago, after the hard drive totally crashed, there seemed to be no hope to retrieve my files until I came to ebits. I had visited a couple of other hardware retrieval paces and they were not encouraging and even worse, the
prices qupted to try and retrieve my data were very high. My office manager told me that ebits had "saved" another agent's data in my office who had a similar situation. so I decided to give them a try. Jesper was knowledgeable, helpful and best of all, was able to retrieve my information! He took time to explain how to use the backup hardrive I purchased as well in a way that I, not being a "techie", could understand. I would not hesitate to recommend him and ebits to anyone and in fact will take the initiative to tell people how he "saved" my business any chance I get."

"eBits helped me do a data recovery for my external harddrive. I didn't have to throw down thousands of dollars for the repair. They helped me get my data for a very low cost even though they put a lot of effort into it. I felt like they treated me as one of their top customers though it was my first time going to eBits. Thanks again guys!"

"I work as a translator, and I was halfway through a large job when my laptop hard drive crashed. Luckily Ebits was open on the weekend--they were able to recover my data, saving me a whole day's work of re-translation.Ebits is super responsive, and they have very competitive rates. They are a pleasure to do business with, and I would recommend them to anyone!"

"I am a student so I need my computer for every day activities, when the sound stooped working on it I was very worried, but had been to ebits before and knew they could fix it. They repaired it quickly, and even gave me a discount for being a repeat customer. I would recommend this company to anyone. They are reliable and efficient, and don't charge by the hour."

"My computer froze and the screen went blank a few weeks ago. A scarry situation, when you know nothing about computers but rely on them on a daily basis. I found eBits PC Laptop, and I was impressed with their knowledge and commitment to customer service. The initial diagnostics they ran on my computer said I needed a new graphics card and hard drive. They quickly replaced both, and returned the computer to me. I started having wierd problems. After several phone calls to eBits, with no change, they suggested bringing the computer back to them- they even provided a loaner computer. They had my computer an additional week, and found two more problems. They made the additional repairs, including installing some new hardware, and returned the computer to me- without any additional charges. I was very impressed with their service, knowledge, and commitment to the customer, and I will never go anywhere else for my computer needs."

"All I can say is WOW! I had heard great things about the store from other people on the UW campus and so decided to stop by when my laptop went dead. I was amazed at how upfront the staff was. They quoted me a price and that was it. There were no extra strings attached or hidden fees.Most of all, I was amazed at the how quickly they got the computer back to me. It was up and running again in no time"