Your estimate is fixed and firm.

After we’ve done diagnostics on your computer, once we have given you a price quote for a particular service and parts, that price stands. Even if there are difficulties with the repair, we will maintain our labor price to ensure your computer is fixed at a great value. If we encounter additional issues after getting approval for a specific problem, we will call you and let you know before doing any additional work. You will not be made to pay the amount from the original estimate if that specific service or part does not fix the problem.